Order information

Please register and log in for easy access to your order details.

Registration method

Step 1: Click the icon on the right of the page, as shown in Figure 1.

Figure 1

Step 2: Click "Register for free " to enter the interface shown in Figure 2, where you can fill in your personal information.

Figure 2

After registration, click the icon again to display your registered personal information. This is shown in Figure 3.

Figure 3

Click the avatar to enter the Member Center interface, as shown in Figure 4.

Figure 4

Payment Process

Step 1: Select the parameters you need and click "Purchase," as shown in Figure 5.

Figure 5

Step 2: Fill in your recipient information (please fill in detailed information), as shown in Figure 6.

Figure 6

Step 3: Choose your payment method and submit the order, as shown in Figure 7.

Figure 7

You will then be directly redirected to the payment page.

Frequently Asked Questions

I. Why doesn't the interface transfer when I click "BUY"?

1.Check if all parameters are selected, as shown in Figure 8.

Figure 8

2. There may be compatibility issues with mobile payment browsers; it is recommended to change browsers or pay on a computer.

II. The provided options do not cover all possibilities?

1.The word limit is within 50 words. You can leave a message for us on the payment interface, as shown in Figure 9.

Figure9

2.If your requirements exceed 50 words, fill in the order form found with the respective electrode product, shown in Figure 10.

Figure10

III. Where can I find the order number?

As shown in Figure 11, you can view the order number and product status in "My Orders" under the Member Center interface.

Figure11

IV.How is shipping fee charged?

As shown in Figure 12, you can choose the shipping method at "Shipping Method." After selection, the checkout payment page will automatically calculate and display the shipping fee.

Figure12

V. Shipping Time

Most electrode products have a manufacturing lead time of 3 to 4 weeks. We'll ship your order as soon as it's ready.

For shipping times, please refer to the carrier's updates, and we appreciate your ongoing attention to the delivery status.